We are pleased to present the fourth quarter interview featuring Harvard Doctoral Candidate Julia Adler-Milstein; Sara J. Singer, Assistant Professor at the Harvard School of Public Health and Harvard Medical School; and HBS Professor Michael W. Toffel.

The interview discusses how hospitals hope to use error reporting systems to increase patient safety and asks the question, “Does anyone actually change behavior based on the reports?”


The article will be sent to all Club Presidents on Friday, December 11, 2009 for distribution to Club members.

These articles are available EXCLUSIVELY to alumni Club members for 30 days before they are published by Working Knowledge to the general public.